Great service, knowledgeable staff! These guys are the best
My husband purchased a pair of sunglasses and the arm broke off just a month after. I brought them back and Lori reached out to the company and was able to get us a replacement arm within a week ! Very happy with the service here ! We have also purchased snowboards, bikes and other gear from here ! The products do not disappoint !
Awesome store, with wicked selections! Totally happy with my longboard purchase and I'll be back for more!
Good care and customer service love this place they know what they are doing
I went into the shop ready to buy a brand new 1400$ bike at MSRP. Just needed to get the stem and handlebars swapped for quality-equivalent parts in order to get a better fit (longer stem, flatter bars). The owner started talking about how much extra these parts would be, as he doesn't swap parts on new bikes in order to keep his parts inventory low. Pretty much the same kind of deal you would get buying a bike at Costco: buy it at MSRP as is. Mark up for bikes in this price range is around 35%, yet this bike shop isn't willing to swap quality-equivalent parts to fit the bike to the customer. Lost an easy sale.
Mach 1 Sports is a Canadian Bicycle Store based in Cold Lake, Alberta. Mach 1 Sports is located at 5451 55 St, Cold Lake, AB T9M 1R6, Canada.
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